I have a severe allergy to peppers. The first and second person on the line were very helpful. Even changing gloves to prevent cross contamination. My sandwich was beautiful. WASis a key word there. I asked for a little mayo and mustard...this woman steps forward and squirts a large line of mustard from one end to the other , back again and then a third line of mustard. I was saying stop! She told me that's the way to make the sandwich, she knows what she's doing! Then she rolled my sandwich open side down and smashed it! I said, you smashed it! I looked to her manager and said, not only has she overloaded it with mustard, she smashed it! He acted as if I was out of my mind. He said she has to wrap it! I said, I know. I've had many subs and they have never been wrapped like that or smashed like that! I was upset, there was a ton of people in line, so I quickly left. I went back in to tip the people that had been so helpful and hopefully turn things around, only to have more lip from the woman who smashed my sandwich. The mgr finally told her to stop antagonizing but she continued. When I got to my room the sandwich was mush. I used all of the napkins they sent with the sandwich trying to blot up the mustard. Soon it was all over the wrapper and me. I called the mgr. the person on the phone was making derogatory remarks about me and the mgr was also. I guess they don't know or care that customers can hear them. He then told me it was my fault. I told him I would call the company to report this incident. He said my problem was with his employee and the only one I would hurt by calling the company was him. So I wrote the company and my YELP review.
(1)
Colleen M.
Stale day old bread and brown cucumbers. Stay away.
(1)
Joshua T.
These guys are quite friendly and proficient; looking at the previous reviews for this location, it looks like they were posted some time ago and, at least according to my experience, the management has worked out whatever issues the restaurant may have once had. The food was delicious and well-prepared, with exactly the correct amounts of sauce and other condiments that was requested. I stopped in for a couple of breakfast sandwiches for myself and a work associate, and was in and out of the restaurant within ten minutes. The place was very clean and as was previously indicated, the staff was quite friendly and accommodating. The prices were about what you'd expect for Estes Park--a bit of a markup from similar chains "down in town," but still within reason for the value. The cookies are fresh-baked, and I couldn't help but add a pack of them to the order. I regret nothing, though I should probably have walked an extra mile that day to make up for the deed. Overall, I could go through the menu offerings, but most everyone knows what to expect from a Subway so that seems rather moot. Good (and sometimes, mostly-healthy) sandwiches at fair prices. This location is one I'll gladly come back to for the service; they give chain restaurants in Estes Park a good name.
(4)
Kat B.
There's gotta be something wrong with this town. All of the food is gross and the employees are incompetent, even at the franchise places like this one. Like, these people fucked up a Subway sandwich. How is that even a thing?
(1)
Sriram R.
unbelievable on the prices, the sub looked so not fresh and they charged 12+ for a footlong combo, there are better places to eat in Estes. You can probably make a better sub with bread and meat from the safeway next to this.
(1)
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Address :521 Big Thompson Ave
Estes Park, CO, 80517
Sorry, Store hours have not been updated. If you are the owner of this restaurants. Please update the store hours.
Specialities
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Bike Parking : Yes Good for Kids : Yes Good for Groups : No Attire : Casual Noise Level : Average Alcohol : No Outdoor Seating : Yes Wi-Fi : Free Has TV : No Waiter Service : No Drive-Thru : No Caters : Yes
Dola P.
I have a severe allergy to peppers. The first and second person on the line were very helpful. Even changing gloves to prevent cross contamination. My sandwich was beautiful. WASis a key word there. I asked for a little mayo and mustard...this woman steps forward and squirts a large line of mustard from one end to the other , back again and then a third line of mustard. I was saying stop! She told me that's the way to make the sandwich, she knows what she's doing! Then she rolled my sandwich open side down and smashed it! I said, you smashed it! I looked to her manager and said, not only has she overloaded it with mustard, she smashed it! He acted as if I was out of my mind. He said she has to wrap it! I said, I know. I've had many subs and they have never been wrapped like that or smashed like that! I was upset, there was a ton of people in line, so I quickly left. I went back in to tip the people that had been so helpful and hopefully turn things around, only to have more lip from the woman who smashed my sandwich. The mgr finally told her to stop antagonizing but she continued. When I got to my room the sandwich was mush. I used all of the napkins they sent with the sandwich trying to blot up the mustard. Soon it was all over the wrapper and me. I called the mgr. the person on the phone was making derogatory remarks about me and the mgr was also. I guess they don't know or care that customers can hear them. He then told me it was my fault. I told him I would call the company to report this incident. He said my problem was with his employee and the only one I would hurt by calling the company was him. So I wrote the company and my YELP review.
(1)Colleen M.
Stale day old bread and brown cucumbers. Stay away.
(1)Joshua T.
These guys are quite friendly and proficient; looking at the previous reviews for this location, it looks like they were posted some time ago and, at least according to my experience, the management has worked out whatever issues the restaurant may have once had. The food was delicious and well-prepared, with exactly the correct amounts of sauce and other condiments that was requested. I stopped in for a couple of breakfast sandwiches for myself and a work associate, and was in and out of the restaurant within ten minutes. The place was very clean and as was previously indicated, the staff was quite friendly and accommodating. The prices were about what you'd expect for Estes Park--a bit of a markup from similar chains "down in town," but still within reason for the value. The cookies are fresh-baked, and I couldn't help but add a pack of them to the order. I regret nothing, though I should probably have walked an extra mile that day to make up for the deed. Overall, I could go through the menu offerings, but most everyone knows what to expect from a Subway so that seems rather moot. Good (and sometimes, mostly-healthy) sandwiches at fair prices. This location is one I'll gladly come back to for the service; they give chain restaurants in Estes Park a good name.
(4)Kat B.
There's gotta be something wrong with this town. All of the food is gross and the employees are incompetent, even at the franchise places like this one. Like, these people fucked up a Subway sandwich. How is that even a thing?
(1)Sriram R.
unbelievable on the prices, the sub looked so not fresh and they charged 12+ for a footlong combo, there are better places to eat in Estes. You can probably make a better sub with bread and meat from the safeway next to this.
(1)